1. Preamble
ENERTEC Engineering & Service attaches particular importance to protecting the privacy and personal data of its users, prospects, clients and partners.
The purpose of this privacy policy is to inform you, in full transparency, about how we collect, use, retain and protect your personal data when you visit the website www.enertec-is.com or when you get in touch with us (contact form, e-mail, telephone, unsolicited job application).
This policy applies in accordance with:
- Ivorian Law No. 2013-450 of June 19, 2013 on the protection of personal data, whose supervisory authority is the ARTCI (Telecommunications/ICT Regulatory Authority of Côte d'Ivoire);
- the GDPR (EU Regulation 2016/679 of April 27, 2016) for users residing in the European Union.
2. Data controller
Company name: ENERTEC Engineering & Service
Address: Route ABATTA, cité Jacqueduvignaud, Villa 48, Bingerville, Abidjan, Côte d'Ivoire
Postal address: 01 BPM 410 Abidjan 01
Phone: +225 27 22 26 09 66
E-mail: E-mail
Data Protection Officer (DPO): [Name to be designated - to be completed] - DPO
3. Data collected and purposes
ENERTEC collects only the data strictly necessary for the stated purposes (data minimization principle). The table below summarizes the data collected, its purpose, its legal basis and its retention period:
| Data collected | Purpose | Legal basis | Retention |
|---|---|---|---|
| Last name, first name, e-mail, telephone, company, message | Responding to a business or information request submitted via the contact form | Legitimate interest / Consent | 3 years from the last contact |
| Application data (CV, cover letter, background) | Review of an unsolicited application or a response to a job offer | Applicant's consent | 2 years after the last contact (except successful applications) |
| Business contact details (clients, partners) | Performance of a contract, project follow-up, invoicing | Contractual performance / legal obligation | 10 years (accounting obligations) |
| Technical data (IP address, browser) | Website security, anonymous statistics | Legitimate interest | 13 months maximum |
No sensitive data (racial origin, political opinions, religious beliefs, health data, sexual orientation, etc.) is collected by ENERTEC in connection with the use of the website.
4. Data recipients
Your personal data is intended exclusively for:
- ENERTEC's internal teams (sales, technical, HR, management) authorized to process it as part of their duties;
- Our technical data processors acting on our behalf and under our instructions, in particular our hosting provider LWS (France);
- Public authorities, only in the event of a judicial requisition or a legal obligation.
ENERTEC never sells, rents or trades your personal data to third parties for commercial or advertising purposes.
5. Transfers outside Côte d'Ivoire
Data may be hosted on servers located in the European Union (our service provider LWS being based in France). These transfers are governed by the equivalent protection rules imposed by the European Commission and by Ivorian law, guaranteeing an adequate level of protection.
6. Your rights
In accordance with Ivorian Law No. 2013-450 and the GDPR, you have the following rights over your personal data:
Right of access
You may ask to know what data we hold about you and obtain a copy of it.
Right of rectification
You may request the correction of any inaccurate or incomplete data concerning you.
Right of erasure
You may request the deletion of your data in the cases provided for by law ("right to be forgotten").
⏸ Right to restriction
You may request that the processing of your data be temporarily frozen.
Right to data portability
You may retrieve your data in a structured, machine-readable format.
Right to object
You may object to the processing of your data on grounds relating to your particular situation.
Automated decisions
You have the right not to be subject to a decision based solely on automated processing.
Post-mortem directives
You may set out directives regarding the fate of your data after your death.
How to exercise your rights
To exercise any of these rights, send your request, together with a copy of your identity document, to:
- By e-mail: DPO or E-mail
- By post: ENERTEC Ingénierie & Service - DPO, 01 BPM 410 Abidjan 01, Côte d'Ivoire
We will respond within a maximum of 30 days of receiving your request.
Right to lodge a complaint
If you believe that your rights are not being respected, you may lodge a complaint with:
- The ARTCI in Côte d'Ivoire - www.artci.ci
- The CNIL in France, for EU residents - www.cnil.fr
7. Data security
ENERTEC implements appropriate technical and organizational measures to ensure the security, confidentiality and integrity of your personal data, and to prevent it from being altered, damaged, lost or accessed by unauthorized third parties. These measures include in particular:
- Encryption of communications via the HTTPS protocol (SSL/TLS);
- Strict controls restricting data access to authorized personnel;
- Regular data backups and system updates;
- Ongoing staff awareness-raising and training on data protection.
8. Cookies and trackers
As of the publication date of this policy, no advertising or third-party audience measurement cookies (Google Analytics, Facebook Pixel, etc.) are placed by the website www.enertec-is.com.
Only technical cookies strictly necessary for the operation of the website (session management, user preferences) may be used. These cookies do not require prior consent.
Should a more advanced cookie policy be implemented, users would be informed via an explicit consent banner, and this section would be updated accordingly.
9. Minors
The website www.enertec-is.com is not intended for minors under 16 years of age. ENERTEC does not knowingly collect personal data concerning minors. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at E-mail so that we can delete it.
10. Changes to this policy
ENERTEC reserves the right to amend this privacy policy at any time, in particular to comply with any legislative, regulatory, case-law or technological developments. The version in force is the one published on the website on the date you visit it. The date of the last update is shown at the bottom of this page.
11. Contact
For any question regarding the protection of your personal data or this policy, you can contact us:
- By e-mail: DPO
- By post: ENERTEC Ingénierie & Service - DPO, 01 BPM 410 Abidjan 01, Côte d'Ivoire
- By telephone: +225 27 22 26 09 66
- Via our contact form